Shipping & Returns

* Freight Included FREE for Non Urgent Orders Over $35.00

* $11.90 Overnight Shipping Masquerade Masks – Same Day Dispatch of Orders

Express Delivery Mask Orders received before 3.00 e.s.t. are shipped the same day giving you Masquerade Masks Overnight to Metro Australia & CBD Perth. If you have missed this deadline please call to see if we can still get your mask to you overnight. Our Express Delivery Service Offers Delivery Times excluding weekends as listed below.

Masquerade Masks Overnight Delivery

Overnight Masquerade Mask Delivery to Sydney
Overnight Masquerade Mask Delivery to Melbourne
Overnight Masquerade Mask Delivery to Brisbane
Overnight Masquerade Mask Delivery to Canberra
Overnight Masquerade Mask Delivery to Adelaide
Overnight Masquerade Mask Delivery to CBD Perth

WA Customers – if you are not within CBD Postcodes 6000 – 6005 inclusive. We can still get your mask to you overnight by sending to Perth Post Office for your collection or thru Toll. You need to arrange this with us in person. Its always best to phone us.

Country addresses excluded from the above zones may take 2 to 3 days, remote NT, WA & Qld could be longer. To check please visit http://auspost.com.au/parcels-mail/delivery-areas.html

If you wish to discuss delivery options please call us Ph: 0412 658 696 – Saturday & Sunday Delivery not yet available.

* Returns
Please contact us ideally by Ph: 0412 658 696 or by email masksandmurano@bigpond.com to arrange your return. Faulty items are unlikely as we carefully check everything before we ship, however, if you have a faulty item we will gladly exchange within 30 days (or more depending on the circumstances).

If you have changed you mind, you can return the mask for a refund, we will withhold $10.00 to partly cover our Freight Costs. Simply contact us & return item. Please put your name and address details on box.

Please be assured that we want you to be happy.